Reports emerged on social media earlier this week of persons receiving automated phone calls in which they are told their electricity will be disconnected unless they provide payment.
“It then prompted me to speak to someone for payment,” said Ronette Erwin on Facebook, “I knew the bill wasn’t late and was paid, and I hadn’t received a disconnect notice.”
The callers threatened to shut off her power in 45 minutes unless payment was made. That’s when Erwin called Kentucky Power, her provider, to request verification. They informed her it was a scam and they only send disconnect notices via mail.
It is recommended to call your power company should you receive one of these phone calls and do not provide banking details if they call you.